Frequently Asked Questions
39 articles
How to reset a password.
Canada Post Service Delays
Do you accept PayPal payment?
Where are SweetLegs made?
What is Affirm?
How do I use Affirm?
Are there requirements to use Affirm?
What is Affirm’s interest rate?
I was not able to complete a Affirm transaction.
Which payment methods are accepted?
How can I track my payments and access my Affirm account?
What if I can’t make a payment?
Are there late or NSF fees?
How do returns work if I paid using Affirm?
How do I make my payments?
When will my payments begin? And what if I have pre-order
products?
I still have questions.
How does Affirm work?
Can I prepay my outstanding Affirm balance?
What if the order is canceled? Will I still be charged?
Where can I find Affirm’s terms and conditions?
What if I get declined from using Affirm?
Why don’t I see Affirm as a payment option at checkout?
Is there an annual fee?
What if I haven’t received an email regarding my
payment plan, or if I need additional help with my
payment plan?
How long does it take to reverse a pending Affirm
authorization on my credit card?